| Delivery and P&P charges - UK Mainland Our UK mainland delivery and P&P charges are just £1.95 for any quantity of cards, prints or keyrings ordered and at the moment if you spend over £30.00 on products then delivery and P&P is FREE! We aim to despatch all orders as soon as possible and usually you will receive your order within 7 days or sooner. As all orders are made to order, despatch and delivery may take longer during busy periods. We will notify you if we are experiencing high volumes of orders which may effect delivery times. We cannot be held responsible for any items that get lost or damaged whilst in the care of Royal Mail. We will always obtain a proof of posting from Royal Mail in the unlikely event that a package goes missing. It is customers' responsibility to claim compensation from Royal Mail for any damaged or lost packages. We may choose to send your package by registered delivery for higher value orders. We reserve the right to change delivery and P&P charges. Customers will be notified of any changes on this website. Delivery and P&P charges - Rest of the World If you live outside the UK Mainland, please contact us before ordering to find out applicable delivery and P&P prices and estimated delivery times. |
| Use of site The customer's use of this site www.doggess.com siginifies the customer's agreement to our terms and conditions of use. Please read our terms and conditions carefully. By using the doggess.co.uk website you signify your agreement to be bound by these terms and conditions. Refunds and Returns In the unlikely event that a product purchased from doggess is deemed to be sub-standard or faulty it may be returned within 7 days for a full replacement or refund. This does not include any commissioned items, which are non-refundable. If a product has been damaged or lost during delivery, customers should contact the Royal Mail to pursue compensation (see Delivery and P&P charges). Customers should also contact doggess who will be happy to assist with your claim against Royal Mail, including providing the proof of posting receipt. Privacy Notice doggess does not share your information with third parties or other non-related companies. doggess may use your contact details to send you news, offers and promotions from doggess or our sister company www.tigerbuttery.com If you do not wish to receive such news, offers or promotions just let us know using our contact us page. Copyright All content included on the website, including all product designs, is the property of Sandy Banks and is protected by United Kingdon and International copyright Laws. You may not extract and/or use any parts of the contents of this website or the content and/or designs from products without Sandy Banks' or doggess.com's express written consent. Website Access Your access to doggess.com may be restricted sometimes to allow for maintenance, or the introduction of new facilities or services. We will try and keep any disruption to the site to a minimum. |